When you lose addressbook in Outlook

Sometimes ridiculous stuff leaves you surprised and embarrassed. One of them is when you try to move Outlook .pst files or import them to a new station. You simply damage the default address book. Although you have all your contacts in ‘Contacts’ you can not see anything in address book and ‘To’, ‘Cc’, and ‘Bcc’ are not working.

You are likely to get this error:

“The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help.”

Easy to solve if you check Microsoft support (not die trying to smash your brain like me!). Here’s how:

“The address list could not be displayed” error message when you use your Contacts to address a new message in Outlook

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3 Comments Add your own

  • 1. Dave Stubbs  |  February 13th, 2007 at 23:40

    Thanks for the link on how to fix the address book problem in Outlook. This post saved me quite a few hours of head scratching :)

    Cheers

    Dave

  • 2. Joanne Moquin  |  July 25th, 2007 at 18:16

    This helps but I’m assuming all my contacts will be deleted too. As it is, I can auto-complete addresses still so I’m reluctant to delete it as I have a ton of information in my book.

    Any leads, help, info???

    Thank you!
    Joanne

  • 3. Ali  |  July 30th, 2007 at 18:33

    Not at all! You won’t lose them.

    To make sure, try this on a test system let say copy you .pst file to a new outlook or just create a test system on a virtual machine (like VirtualBox).

    The whole point is not to lose anything, test it first then do it on production system. Don’t trust anybody!

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